Need support? We're here to help and answer your questions. Chances are, your question has been asked before, so check out our frequently asked questions below. If you still need help, get in touch with us here.
Good question! In short, SilverStripe is a content management system. You can learn more about SilverStripe here.
You can use your Stripey Theme once for each licence you buy. If you wish to to build more than one website using a Stripey Theme you must buy additional licences.
No! Once you have paid for a Stripey Theme licence we will not charge you to use it.
If you are getting a blank white screen during installation its likely because your hosting provider has PHP safe_mode enabled. Sometimes when safe_mode is installed its configured so that the website cannot access files it creates itself, please ask your hosting provider to turn off PHP safe_mode or ask us for a hosting provider that we recommend.
If you want to see the actual error you can look in the php error log on your server, there should be an error marked there.
If you have PHP 5.3.0+ installed on your server you need to have the date timezone set. There are many straight forward ways to set the timezone, but perhaps the best is to have date.timezone set in the php.ini file to one of these timezones. Otherwise, you can use date_default_timezone_set() in the _config.php file.
Let us know if you have any problems and we will try to help you as much as possible. So far we haven't come across a problem we can't fix.
Once you've made your purchase you'll be able to download a ZIP file which contains all the files you need to install the theme.
If you have any issues, please contact support.